Applicable to all unwashed handbags. and still have the original label .

Product purchase time is less than or equal to 15 days from the date of purchase for manufacturing defects (including material defects, tears, scratches, missing accessories or soiled products).

Applicable to all handbag products with any defects or damages during the customer's use of the product (including damage to raw materials, tears, scratches, lost accessories or dirty products)..

Product purchase period is less than or equal to 2 years (24 months) from date of purchase.

During the above period, for accessories that cannot be replaced, the product will be supported with a 1-for-1 warranty.

Applicable (with a fee) to all handbags that have any defects or damage during the customer's use of the product (including damage to raw materials, tears, scratches, lost accessories or dirty products).

Product purchase period is 2 years (24 months) or more from the date of purchase.

NOTE: After the inspection process, if the product is damaged beyond repair or the accessories cannot be replaced, we will not support the warranty.

No. Currently Root Rotation does not apply warranty and repair policies for gift products.

However, customers can receive a 1-for-1 exchange for gift products within 15 days from the date of receipt for manufacturer defects (including material defects, tears, scratches, missing accessories or dirty products).

Applicable to all unwashed Patch/Badge products and still have the original label .

Product purchase time is less than or equal to 6 months from the date of purchase for manufacturing defects (including material defects, tears, scratches, missing accessories or soiled products).

No. Currently Root Rotation does not apply warranty and repair policies for gift products.