Applicable to all Ready to wear products that have not been washed or ironed and still have tags intact .

Product purchase time is less than or equal to 15 days from the date of purchase for manufacturer's defects (including material defects, tears, scratches, missing accessories or dirty products) or measurement errors.

Applicable to all Ready to wear products with any defects or damages during the customer's use of the product (including damage to raw materials, tears, scratches, missing accessories or dirty products) or customers who need to adjust measurements.

Product purchase period is less than or equal to 2 years (24 months) from the date of purchase.

During the above period, for accessories that cannot be replaced, the product will be supported with a 1-for-1 warranty.

Applicable (for a fee) to all Ready to wear products that are defective or damaged during the customer's use of the product (including damage to raw materials, tears, scratches, lost accessories or dirty products) or customers who need to adjust measurements.

Product purchase period is 2 years (24 months) or more from the date of purchase.

NOTE: After the inspection process, if the product is damaged beyond repair or the accessories cannot be replaced, we will not support the warranty.

No. Currently Root Rotation does not apply warranty and repair policies for gift products.